Saturday, November 22
| Daily Events |
| 9:00am-10:00am | Exhibit Hall | Expo Hall will open and breakfast will be served for premium pass attendees |
| 12:00pm-1:00pm | Exhibit Hall | Lunch will be served for premium pass attendees |
| 4:00pm-5:30pm | Opening Night Social | Join us for fun games, good eats, and socializing with your peers! |
| Practice Management Theater: Platinum |
| Session Time | Session Topic | Session Title/Speakers |
| 10:00am-10:50am | Human Resources | HR 101-Essentials Every Veterinary Practice Should Know Anthony LaPolla, M.A., sHRBP |
| 11:00am-11:50am | Communication | Confrontation Without Combustion: Communication Tools for Managers Samantha Millet, CVPM |
| 1:00pm-1:50pm | Session TBA | |
| 2:00pm-2:50pm | Human Resources | The HR Role in Client Experience: Why Happy Teams Make Happy Clients Anthony LaPolla, M.A., sHRBP |
| 3:00pm-3:50pm | Operations | Chaos to Control: Operational Systems That Actually Work Samantha Millet, CVPM |
| Integrated Learning Theater: Platinum 1+2 |
| Session Time | Session Topic | Session Title/Speakers |
| 10:00am-12:00pm | Suicide Prevention | Guardians of Hope: Gatekeeper Training for Suicide Awareness Paige Allen, MS, RVT Mariel Hendricks, MVEd, RVTg |
| 1:00pm-1:50pm | Session TBA | |
| 2:00pm-2:50pm | Team Building | Incorporating Fun into the Workplace: A Retention and Engagement Strategy Jill Brecklin, CVT, CVPM |
| 3:00pm-3:50pm | Session TBA |
| Workshops and Mentoring Theater: Platinum 4 |
| Session Time | Session Topic | Session Title/Speakers |
| 10:00am-10:50am | Social Media | Showcasing Your Culture: Using Your Website and Social media to Recruit New Hires and Clients! Jill Brecklin, CVT, CVPM |
| 11:00am-11:50am | Emotional Intelligence Workshop | DISC Assessments for Veterinary Teams Matthew Hawk, PhD |
| 12:00pm-1:30pm | Peer to Peer Mentoring | Peer to Peer Mentoring (Limited to 50 participants) Alyssa Mages, BS, CVT Mariel Hendricks, MVEd, RVTg |
| 2:00pm-2:50pm | Current Affairs | We Can Move Forward Together! HiVE Veterinary Technician Champions |
Sunday, November 23
| Daily Events |
| 9:00am-10:00am | Exhibit Hall | Exhibit Hall will open and breakfast will be served for premium pass attendees |
| 12:00pm-1:00pm | Exhibit Hall | Lunch will be served for premium pass attendees |
| Practice Management Theater: Platinum 7 |
| Session Time | Session Topic | Session Title/Speakers |
| 10:00am-10:50am | Management Skills | Are You Creating Your Own Drama? Do You Worry About Things That Have Not Happened Yet? Melissa Tompkins-Lewis, BS, CVPM, PHRca, CCFP |
| 11:00am-11:50am | Leadership | Fostering Accountability in Veterinary Management: A Leadership Imperative Susie Crockett, BS, CVPM |
| 1:00pm-1:50pm | Session TBA | |
| 2:00pm-2:50pm | Management Skills | Manager Guilt, Why We Have It and How Do We Get Rid of It Melissa Tompkins-Lewis, BS, CVPM, PHRca, CCFP |
| 3:00pm-3:50pm | Team Boundaries | Setting Boundaries to Ensure Success Susie Crockett, BS, CVPM |
| Integrated Learning Theater: Platinum 1+2 |
| Session Time | Session Topic | Session Title/Speakers |
| 10:00am-10:50am | Emotional Intelligence | DISC and EQ for Veterinary Team Leaders Matthew Hawk, PhD |
| 1:00pm-1:50pm | Mental Health | Extra Crispy: Compassion Fatigue and Burnout Jordin Tillison, LVT, CVT, VTS (ECC), CWR, CCFP, FFCP |
| 2:00pm-2:50pm | Employee Turnover | Lateral Violence and Bullying-How This Leads to Turnover Heather Carter, MPS, LVT, VTS |
| 3:00pm-3:50pm | Conflict Management | Dealing with the Difficult Doctor Jordin Tillison, LVT, CVT, VTS (ECC), CWR, CCFP, FFCP |
| Workshops and Mentoring Theater: Platinum 4 |
| Session Time | Session Topic | Session Title/Speaker |
| 10:00am-12:00pm | Harrassment Training | Harrassment Prevention Training Melissa Tompkins-Lewis, BS, CVPM, PHRca, CCFP |
| 12:00pm-1:30pm | Peer to Peer Mentoring | Peer to Peer Mentoring (Limited to 50 participants) Alyssa Mages, BS, CVT Mariel Hendricks, MVEd, RVTg |
| 2:00pm-2:50pm | Medical Math Workshop | Solve to Survive: The Critical Care Workshop Suzie Campbell, CVT |