Frequently Asked Questions - FAQs | GerVetUSA Inc
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You have custom surgical sets, you can add more instruments in your sets or create more custom sets, once done you can order after making the required changes, click here to see your sets.

Frequently Asked Question's

GerVetUSA Inc. has been a symbol of excellence and innovation for three decades now. We are ISO 13485 certified and follow strict FDA guidelines to deliver excellent products to our customers. All our procedures are documented, and every step is monitored carefully. Our products are manufactured from premium-grade German forged stainless material. Several quality checks are implemented along the way to ensure consistent quality.
You can easily search for the product by typing its name or SKU in the search bar at the top of the webpage. You can also look into different surgical instrument categories to find a list of instruments designed for a specific purpose and choose one that suits your needs the best. You can also call our customer services number in case of any trouble.
Our instruments are crafted from German surgical stainless material. Some instruments also contain tungsten carbide inserts, titanium, and chrome-plated material.
Yes, you can buy surgical sets or kits according to your surgical need. We have an extensive range of surgical sets specified for relevant surgeries.
We are not only a seller but also a manufacturer of surgical instruments. We guarantee our instruments are made from German Forged stainless material and ready to be delivered immediately. Our instruments are properly assessed through quality assurance tests.
Yes, we have special discount offers on many of our best-selling products. You can visit this page ( to check today’s discount offers. Contact us for more information about discount offers.
There is no minimum dollar amount to order at We appreciate every opportunity to service the needs of our customers.
Our secure server software (SSL) uses the latest in advanced encryption technology and is among the best software available today for secure commerce transactions. It safeguards All of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
Yes. ships worldwide on a daily basis. Like any other well managed E-commerce business today, we will require bank verification of your credit card information, or a successful wire transfer of funds to our account, prior to shipment outside of the United States. Instruments may also be purchased from us at various specialty trade shows throughout the course of the year.
Yes, we offer repair services to our customers. Our dedicated team of skilled and experienced craftsmen has been performing repair services for decades now. Along with cleaning and repairing, the tool is lubricated and polished to its original condition. Please, click here ( if you have a repair or exchange request and submit the form. You can also email or call us using the information given below.
Yes, we offer to craft the instrument of your exact choice. We have an expert engineering staff that can look into your requirements and designs to manufacture a custom-designed instrument specifically to suit your needs. Please, call our customer services agent to discuss this matter in detail.
Please, follow this guide ( to clean your surgical instrument properly to increase its stability, durability, and life.
Yes, all our products come with warranty. Please, click here ( to read our warranty policy in detail.
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